Shipping Policy

At Rivaaz, we are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 24 hours of confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

• Standard delivery takes 4–5 business days across most locations in India.
• Delivery times may vary slightly for remote or non-serviceable areas.

Shipping Charges

• Free Shipping on all prepaid orders.
• Any applicable shipping charges (if any) will be displayed during checkout.

Order Tracking

Once your order is shipped, you'll receive a tracking link via Email and/or SMS, allowing you to monitor your shipment in real time.

Delays

While we strive to deliver every order on time, occasional delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address and contact details are accurate before placing your order. Rivaaz cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Need Assistance?

If you have any questions regarding your order or shipment, our customer support team is happy to help. Please contact us through the Contact Us page.